Natural Generation's field engineers are fully trained and certified. They adopt safe systems of work at all times. With Natural Generation you will benefit from; If something goes wrong and your site goes down we'll have it back up and running in the shortest time possible. If we can't get things back up and running remotely we promise to be with you within 48 hours, (invariably we'll. Our in-house O&M support team monitor solar sites from our base in Cornwall. From here they co-ordinate the O&M activity across the UK ensuring the right people, and the right. We will provide you with a report after each visit, be it a scheduled visit for proactive maintenance or a reactive visit for a call-out. Reports will include before and after photographs along with field engineer notes on the. We offer remote security monitoring for your site. Using your CCTV and monitoring system we will keep our eye on the site which should stop you needing to call in with a fault – we'll already be on it.