To save you waiting for us to get to you and the possibility of a call out fee if the fault is not covered by any warranty, it's worth going through a few checks of your own first. Here's what you need to do: 1. The classic IT 'Powercycle' is always a good start, turn all the switches off, leave it 30 seconds and turn them all back on. If none of the above gets your system back up and running then we can help. To speed things up and help us get to the problem with the least time, cost and fuss then either call us on 0330.
Check the solar panels for dirt, leaves, mould, or shade issues. Check the solar inverter for any warnings or faults. Check that the isolators are all on and that the circuit breakers have not tripped off. Check the grid voltage on the inverter display or app for over-voltage issues.
How do I know if my solar panel is rated?
Find the voltage (V) and current (A) ratings of your panel (you can usually find these written on the back of the panel). Check that sunlight conditions are suitable for producing readings on your system. To obtain the rated output of your panel you will need full, bright sunlight falling directly onto the panel. Remember, no sun no power.
How do I know if my solar system is working?
Check the solar system performance data on the app and website, if available. Check the solar panels for dirt, leaves, mould, or shade issues. Check the solar inverter for any warnings or faults. Check that the isolators are all on and that the circuit breakers have not tripped off.
What information do I need for a solar panel installation?
Any cables that go from your inverter to your panels. Your solar panel array/s. If it is possible, a picture of underneath the panels or the gap between the panels and the roof (we're looking for loose cables). It would also be useful if you're able to include the following information:- Copy of MCS certificate.
How to clean solar panels?
You can clean your solar panels with a soft cloth and warm water, or you can use a cleaning solution made for solar panels. Be sure to rinse the panels off completely afterward. 5. Regularly Check Panels For Micro-Cracks and Broken Wires
How do I know if my solar system is leaking?
Unfortunately, it is very difficult to detect an earth leakage without specialised equipment, and often, even a trained solar professional can have trouble diagnosing an earth fault. Check the solar system performance data on the app and website, if available. Check the solar panels for dirt, leaves, mould, or shade issues.